Free Whitepaper: Reducing Restaurant Walkaways
“Walkaways” is the term for customers who leave a restaurant because they have been waiting too long, or longer than they feel is necessary.
Walkaways can be extremely costly for all restaurants, especially those that depend on walk-ins to turn a profit. Unfortunately, the average walkaway rate for big-city restaurants is around 20%, which can lead to significant losses in an industry with such low profit margins (3-5%).
In order to prevent walkaways and grow revenue, restaurants must develop and maintain a relationship with their customers utilizing guest manager software and waitlist management.
In this whitepaper, you will:
- Discover how to set the stage for great service
- Learn how to create a connection with guests
- Gain insight on how to shed unhealthy waits